Privacy Policy

Privacy Policy

Effective Date: [02/28/2024]

Company: TCME RENTAL

At TCME Rental (“Company,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our car rental and private transportation services. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information:

 Name, phone number, email address, billing address, driver’s license, date of birth, and payment details.

Rental & Transportation Details:

 Reservation history, vehicle preferences, pickup/drop-off locations, travel itineraries, and ride requests.

Technical Information:

 Device type, IP address, browser type, location data (if enabled), and usage patterns on our website or mobile app.

Optional Information:

 Customer feedback, communication preferences, and special requests.

2. How We Use Your Information

We use your information to:

Provide car rental and private transportation services.

Process reservations, payments, and billing.

Verify identity and eligibility for rentals.

Communicate confirmations, updates, and customer support.

Improve our services, vehicles, and customer experience.

Send promotions, offers, or updates (with your consent).

Comply with legal obligations and prevent fraud.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your data in the following cases:

Service Providers: With payment processors, IT providers, insurance partners, or background verification agencies.

Legal Compliance: When required by law, regulation, or legal process.

Business Transfers: In case of a merger, acquisition, or company restructuring.

4. Data Security

We use administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or misuse. While we take steps to protect your information, no system is 100% secure. 

5. Phone Number Privacy Policy:
    Use of Information: We use your phone number to send SMS messages regarding your inquiry and customer care related topics 
    Mobile phone information or opt-in data collected will not be shared, sold, or disclosed to third parties or affiliates for marketing purposes. 
    Opt-Out: Reply "STOP" to unsubscribe or "HELP" for assistance.
    Message Disclosures: Message frequency varies. Message and data rates may apply.
    Data Security: Your data is protected and retained only as needed.

6. Data Retention

We keep your personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

Depending on your location, you may have rights to:

Access and request a copy of your personal data.

Correct or update inaccurate information.

Request deletion of your data, subject to legal obligations.

Opt out of marketing communications.

To exercise these rights, please contact us at [Privacy@tcmerental.com/1-810-258-3390].

8. Cookies & Tracking

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, and analyze usage. You may disable cookies in your browser settings, but some features may not function properly.

 9. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with a revised “Effective Date.”

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

TCME Rental

Email: Privacy@tcmerental.com 

Phone: 1-810-258-3390

Address: [PRIVATE]